Question 1

What is your group training enrolment procedure?

Accepted Answer

You may reserve your preferred group training time-slot via our website Online Registration tab. Our enrolment team will contact you within 2 working days to confirm your reservation.   Should you require immediate assistance, please contact head coach, Mr Zhu Mu, at 81617978 (mobile).

Question 2

What is your average class size during group training?

Accepted Answer

The class size varies at different training sessions. However it is our priority to maintain a optimal coach to player ratio, to give each player sufficient attention and achieve the best learning outcome.

Question 3

When and how do I make a payment for the group training fees?

Accepted Answer

Upon confirmation, please make a payment before or on the first lesson of every term.   Available modes of payment:   1. Cash   2. PayNow  Via UEN: 53278174X   Via QR Code:       3. Cheque made payable to: New Century Sports Management & Trading

Question 4

Will I be eligible for a replacement lesson if I've missed a scheduled lesson?

Accepted Answer

Yes and we appreciate prior notification of non-attendance. To be eligible for a replacement lesson, kindly provide prior notice at least 1 day in advance.   Replacement lessons must be arranged within the same term and subject to availability.    Replacement lessons cannot be accumulated to offset any training fees.

Question 5

Do you offer group training trial lesson?

Accepted Answer

Definitely, we offer 1 free trial lesson with no strings attached.   You may reserve for your preferred trial lesson via our website Online Registration tab. Our enrolment team will contact you within 2 working days to confirm your reservation.   Should you require immediate assistance, please contact our head coach, Mr Zhu Mu at 81617978 (mobile).

Question 6

Can I still enrol in the group training if the sessions have started? How will the training fees be computed?

Accepted Answer

There are no restrictions to our entry point, you may enrol in our group training at any juncture.   Our coaches are experienced and nurturing, they are able to cater to individual learning needs in a group setting.   We will pro-rate the charges according to the remaining number of sessions for the term.

Question 7

Can I enrol for random training sessions if I am uncertain that my child is able to commit to a training package?

Accepted Answer

"We are what we repeatedly do. Excellence, is then not an act, but a habit."   At New Century, we strongly believe in training consistently to achieve the best outcome. We are determined to bring out the best in every participant, hence we discouraged randomized training.   However we understand that committed training may occasionally be disrupted by physical discomfort or important responsibilities, we are flexible to offer replacement lessons within the same term.   If random training sessions are your preferred option, our training fees per 2-hr training session: $70

Question 8

How can I rent a Table-Tennis Table?

Accepted Answer

1) Reservations of Tables Our website > Online Registration Tab > Rental of Table-Tennis Table Text/call Head Coach at 81617978 Mobile > Indicate date, time and number of tables 2) Confirmation of reservation Our admin team will contact you on the same day to confirm your reservation. 3) Validity of booking Booking is valid upon receiving our confirmation.

Question 9

Can I amend my booking after it has been confirmed?

Accepted Answer

Yes, booking can be amended if the following conditions are fulfilled: request is made at least 24-hr prior to the pre-booked time-slot replacement time-slot is available In the event that that the above conditions are not fulfilled, the booking will be forfeited and no refund will be issued.

Question 10

What is the penalty for cancellations or no-show?

Accepted Answer

There will be no refund.

Question 11

What are the available modes of payment?

Accepted Answer

Available modes of payment:   1. Cash   2. PayNow  Via UEN: 53278174X   Via QR Code:       3. Cheque made payable to: New Century Sports Management & Trading

Safe management measures
from 26 April 2022

Vaccination-Differentiated SMMs (VDS) is no longer required for indoor sports facilities

For indoor activities, masks may be taken off when performing strenuous activity but will have to be put on after the completion of such strenuous sporting and physical activity

Each table booking admits a maximum of 4 visitors

contact@newcenturytabletennis.com

88591269 (Customer Service) WhatsApp only

WhatsApp us your enquiries, we will respond you on the same day.

Katong Shopping Centre 865 Mountbatten Rd #07-02 Singapore 437844

Hit counter

Operating hours for Weekdays 930am to 9pm / Saturday 8am to 7pm / Sunday 8am to 6pm
With appointments/bookings